Frequently Asked Questions
Find answers to common queries about our courses
How do I enroll in a SkillUpgrade course?
To enroll, visit skillupgrade.info/contact, fill out the inquiry form or call us at +6588073492. Our team will guide you through course selection, schedule options and registration details.
What payment methods are accepted?
We accept secure online payments by credit card and bank transfer. Details and instructions will be provided during the registration process to ensure a smooth transaction.
Are your courses offered online or on-site?
SkillUpgrade offers both live online sessions and in-person classes at 10 Bayfront Avenue, Marina Bay Sands, Singapore 018956. You can choose the delivery mode that best fits your needs.
Will I receive a certificate upon completion?
Yes. Upon successful completion of course requirements, you will receive a professional training certificate issued by SkillUpgrade, recognized within industry networks in Singapore.
What is your refund policy?
If you request a cancellation up to 7 days before the course start date, we will issue a full refund of any fees paid, minus a small administrative charge.
Can I study at my own pace?
Many of our programs include self-paced modules that you can complete according to your schedule, complemented by scheduled live workshops and assessments.
Do I need any prerequisites to join a course?
Prerequisites vary by course. Most foundational programs require only basic proficiency in English and a desire to learn. Specific requirements are listed in each course description.
Do you offer group or corporate rates?
Yes. For group bookings or corporate training engagements, please contact us at +6588073492 or via skillupgrade.info/contact to discuss custom packages and pricing.
In which language are courses delivered?
All courses are conducted in English, with materials and resources provided to support learners at different levels of fluency.
How can I get additional support during my studies?
Our support team is available by email and phone at +6588073492, and mentors provide optional one-on-one consultations to address questions and reinforce learning.